Update from us on COVID-19 (Coronavirus)

Below is an update on what we’re doing to prioritise your health and safety when visiting our showroom or interacting with our staff:

Further to the recent statement from the Prime Minister we need to take measures to avoid any unnecessary movement of people and help us all avoid contact.

With this in mind we have taken the decision to close our office and showrooms as of 24/03/2020.

We will no longer be carrying out installations for the time being. We understand how difficult this will be and how it may affect some of our clients, however as a business that has always tried to do the right thing we must protect our staff, clients & suppliers as well as the wider community we work in. Our management team will be in touch with you directly should this affect an order that you have placed with us.

Our enquiries team are working remotely and are on hand to answer any queries you may have. However, we will not book or carry out any installations until it is deemed safe to do so.

If you wish to book an installation for later in the year, we will honour any price given during consultation.

The best way to contact us is through the website, however we do have an email address for you to get in touch directly: office@poolejoinery.com

The office phone will not be manned during this time, however the voicemail will be checked intermittently. I would respectfully ask everyone to be as understanding as possible throughout the temporary closure of our business.

We will be using our website & social media to communicate any updates in due course should our situation change following guidance from the UK Government.

These are unchartered & unprecedented times and the most important thing is to stay at home and protect our families and loved ones.

This is going to be very tough for everyone but we must heed the advice given and avoid any unnecessary contact with people. We will get through this and by taking these steps I hope that in some small way Poole Joinery will help the return to some form of normality as quickly as possible.

Stay Safe & Best Wishes

Gareth Smith